.pes-ticket-form-img-group, .pes-ticket-form-video-group {
  padding: 0;
  list-style: none;
  column-count: 5;
  column-gap: 1em;

  li {

    padding: 1px;

    a:hover {
      border: none !important;
    }

    video {
      width: 100%;
      height: 20rem;
    }

    img {
      padding: 5px;
      border: 1px solid #cfcfcf;
    }

  }

}

//工单提交内容样式
.pes-ticket-content {
  margin: 0px !important;

  > li {
    background-color: #f8f8f8 !important;
    border: none;

    .pt-text-border {
      img {
        max-width: 100%;
        height: auto;
      }
    }

  }
}

//工单互动对话样式
.pes-chat {

  > li {
    > .am-g {

      img {
        max-width: 100%;
        height: auto;
      }

      //工单对话提醒内容样式
      .pes-chat-tips {
        margin-top: 10px;

        &:before {
          content: open-quote;
          float: left;
          position: relative;
          margin-left: -0.8em;
        }

        &:after {
          float: right;
          position: relative;
          content: close-quote;
          bottom: 20px;
          margin-right: -0.8em;
        }

        &:before, &:after {
          font-size: 2em;
          color: #ccc;
          line-height: .01em;
          vertical-align: -0.5em;
          font: bold 21px/1.5 Consolas, "Courier New", "KaiTi", "KaiTi_GB2312", "FangSong_GB2312", SimHei, arial, Monaco, monospace;
        }

        ul {

          &:first-child {
            margin-bottom: 0px !important;
          }

          //margin: 0px !important;
          padding: 10px;
          border: 1px dashed #cfcfcf;

          li {
            padding: 0 !important;
            list-style: none;
          }
        }
      }
    }

  }
}

.link-disabled{
    &:hover{
      cursor: not-allowed !important;
    }
}